Tailored for Your Success
Outsourced
IT Services
What Sets Us Apart
Welcome to FSG, where we’re redefining the way private fund sponsors manage their daily responsibilities! We firmly believe that many traditional sponsor duties can be more efficiently handled through outsourcing. By doing so, sponsors can unlock cost savings, maintain a laser focus on core value-added activities such as fundraising and investment management, and enhance their compliance and cybersecurity posture.
Our Outsourced IT Services provide exemplary user and network support while eliminating the bottlenecks traditionally associated with managed IT. Our services are highly adaptable to your unique needs, ensuring a seamless partnership. Below, we've outlined examples of the services our expert team delivers to support sponsors at every stage of their journey.
Implementation Services
We assume control of all network backbone infrastructure devices, including printers, reducing your time spent working “on the network” instead of “in the network”.
We review network device configurations and implement backup battery protection for devices, promoting the health of your network.
We compile a full inventory of servers, workstations, laptops, and tablets, shedding light into the access points to your network that exist today.
We draft an information security policy and backup/archiving strategy, providing you with the documentation investors and regulators will expect.
We configure and automate patch management and driver updates, keeping your environment current and secure.
We review and document team member onboarding and offboarding procedures, addressing risk of unauthorized user access.
We collaborate with you to create a disaster and business recovery plan and comprehensive documentation, helping you prepare for the inevitable crisis.
We assume direct ownership of troubleshooting with third-party system support providers, allowing you to focus on using the systems and not administering them.
Ongoing Services
We facilitate user onboarding and off-boarding for seamless transitions, professionalizing your user experience.
We provide user support through our helpdesk services, ensuring your team’s issues are addressed promptly.
We bolster email security, protecting your communication and reputation.
We vigilantly monitor your IT environment around the clock, year-round, striving to ensure your team is always able to be effective.
We employ a robust 24x7x365 endpoint detection and response solution, allowing you to always know a watchful eye is being kept on your IT environment.
We manage inventory acquisition, configuration, and ongoing maintenance, supporting operational efficiency and reducing inventory risk.
We implement mobile device management for streamlined control, giving users what they need to be effective while protecting you.
We regularly test and maintain disaster and business recovery plans, yielding the documentation required by investors and regulators.
We provide cybersecurity auditing, training, testing, monitoring, and consulting, guiding you towards best-in-class practices and bolstering your security profile.
We support cyber and IT topics during operational due diligence, making these topics painless to address with investors and due diligence experts.
We manage your third-party contracts, including office printers and SaaS products, allowing you to be comfortable that you have what you need (and no more).
We provide network support for office and multi-office expansions and growth, allowing you to expand your physical “footprint” without concerns about necessary IT resources.
The Pricing Structure
Our pricing is flexible and can be tailored to your specific requirements and scope. Typically, we accept only retained engagements. For further information on how FSG can transform your IT environment, please don’t hesitate to contact us at info@fundservicesgroup.com. We’re here to help you eliminate your IT challenges and accelerate your success!